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Webgility Desktop
Advice & troubleshooting
Advice & troubleshooting

Need a little nudge in the right direction? Look no further! In this section, we'll share our best advice and recommendations to help you make the most of the application.

Webgility Help Center avatarDavid Pond avatarVirendra avatar
3 authors128 articles
How to Run DB Upgrade & Utility
How to delete increasing SQL Log files
How to Uninstall Webgility Desktop
How to Create a Database Backup and Restore It
Frequently Asked Questions: Assembly Items and Group Items
Batch Parser Error on Secondary Workstations
Troubleshoot a Database Upgrade
Get Help with Webgility Customization
How to Whitelist with Your Email Provider
How to check system performance status in Webgility Desktop with the System Matrix
How to view the current version on WD
Webgility Freezes/Not Responding
Unable to Create a Backup of the Webgility Desktop Database
Your session has expired as you have been inactive, Webgility will need to be restarted
The type initializer for ‘wg.eCC.Data.DataFactory.ConnectionFactory’ threw an exception
How to Test Your Store Connection in Webgility Desktop
How to check the Primary Database Name for Webgility Desktop
Invalid column name "IsDutiesAsLineItem" There was a mismatch error in executing this application to fix this you will need to update your WD Software and upgrade your database on your primary computer.
Error While Running DB Utility
Number of Parameter Count and Value Count is Not Same on Dashboard
Unify encountered an error. Invalid column name 'AccountId". Invalid column name "TestMode". Invalid column name 'SubStoreID'.
Unable to execute file C:\Webgility\UnifyEnterprise\Unify.exe isn't commonly downloaded. Make sure you trust before downloading
How to Solve Performance Issues with Webgility Desktop
How to Resolve Issues During SQL Installation
How to Resolve Login Issues in Webgility Desktop
Unable to Launch Webgility Desktop
How to Resolve Installation Issues with Webgility Desktop
Resolve Issues with QuickBooks Customer Download in Webgility Desktop
Operation Timeout Error in Webgility Desktop
Troubleshooting Error Code 5020 : Permission denied error to access this sign in again or contact the administrator.
Failed to load msxmlsql.dll