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Order Posting to POS Failed Due to NOde SalesReceiptAddItem. Item Not Found
Order Posting to POS Failed Due to NOde SalesReceiptAddItem. Item Not Found

Order Posting to POS Failed Due to NOde SalesReceiptAddItem. Item Not Found

David Pond avatar
Written by David Pond
Updated over a year ago

Order Posting to POS Failed Due to NOde SalesReceiptAddItem. Item Not Found

If there have been recent changes in your QuickBooks POS, you may need to refresh the data in Webgility. This error may show up if the item is there in POS but not in the database of Webgility.

Error Message

Order posting to POS failed due to NOde SalesReceiptAddItem. Item not found

Troubleshooting:

  1. Ensure QuickBooks POS is logged in with the SysAdmin.

  2. In Webgility, need to download the latest POS data by going to Integrations> Get latest data and Settings> Download Quickbooks POS Data & click Download Data. Once the process is complete then try to post the order again.

  3. In case the issue persists, check the items in the order and verify their respective item mappings by going to Products> All Products (for store), selecting the filter for Mapped, search the item, apply the filter for In-Correct mapping, if any incorrect mapping is available, delete it and remap the item. For item mapping help please refer to the following help article (LINK), once done try to post the order again.

If the issue still persists, please feel free to let us know.

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