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Error While Running DB Utility

Error While Running DB Utility

David Pond avatar
Written by David Pond
Updated over a year ago

Error While Running DB Utility

Troubleshooting

  • First thing first, please upgrade the Webgility application to the latest version by following the steps mentioned in this help article

  • If the issue still persists then on the same machine open Local Services, look for SQL Server (UNIFY)/ SQL Server (WEBGILITY), right-click and click Properties> Logon> Browse> type “Network” in the box and click on check names> once you see Network Service then click on OK> delete both the passwords> Apply> ok.

  • Now again right-click on Service SQL Server (UNIFY)/ SQL Server (WEBGILITY) and click Restart. Once done then try to run DBUtility again.

  • If the issue still persists then check for the Windows update.

  • Check the .net framework to make sure 4.5.2 or above is installed in the control panel and make sure relevant features are enabled. Select Start> Control Panel> Programs> Programs and Features. Select Turn Windows features on or off.

If the issue persists, please feel free to reach out to our Webgility Support Team.

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