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Error While Insert Orders, There Was an Issue While Saving Your Orders. - Order Import
Error While Insert Orders, There Was an Issue While Saving Your Orders. - Order Import

Error While Insert Orders during CSV Order Import

David Pond avatar
Written by David Pond
Updated over 2 months ago

Error While Insert Orders, There Was an Issue While Saving Your Orders. - Order Import

This issue typically arises when importing orders using a CSV file and some data types are not formatted correctly. Possible causes include special characters in cells, incorrect data formats, or multiple mappings for the same column.

To ensure a successful import of orders via CSV into Webgility Software, follow these guidelines:

1. Remove any special characters from cells that should only contain numerical values.

2. Map columns in the CSV file one-to-one with the corresponding options in Webgility Software.

3. Use the mm/dd/yyyy date format and avoid applying any conditional formatting.

By following these steps, you should be able to successfully import the orders without encountering the error message.

If you continue to experience issues, please feel free to contact Webgility Support.

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