Shipping: The Requested Option is Unavailable with the Selected Service
The error message "The requested option is unavailable with the selected service" typically occurs while processing a shipment using UPS when the selected shipping service does not support the particular option you are requesting. This error can occur due to several reasons, some of which include:
Incorrect service selection: This error can occur if you have selected the wrong shipping service for the shipment. Some services may not support certain options, and selecting such options with an incompatible service can result in this error.
Restricted service areas: Some UPS services may have restrictions on specific regions or countries, and if the selected service is not available in the destination region, this error message may occur.
Invalid or incomplete shipment information: If the shipment information provided is incorrect or incomplete, this error can occur. For example, if you have specified an invalid weight or dimensions of the shipment, the service may not be available.
Carrier rules and regulations: UPS may have specific carrier rules and regulations that may restrict certain shipping options. For example, hazardous materials may not be allowed in certain services.
Troubleshooting:
To resolve this error you need to change the settings for “Delivery Confirmation” or “Sure Post” and then try.
To enable the settings, right-click on the order and then click on Process Shipment. On the right-hand side, under Shipment Details, you will see an option "Confirmation”. Please select the "Delivery Confirmation" or "Sure Post" option and save settings.
Once done, please try to process the shipment again.
Please let us know if you are still having issues after following the instructions above.