Skip to main content
All CollectionsWebgility DesktopAdvice & troubleshooting
Exception of Type ‘System.OutOfMemoryException’ was thrown.
Exception of Type ‘System.OutOfMemoryException’ was thrown.

Out Of Memory

David Pond avatar
Written by David Pond
Updated over a week ago

Exception of Type ‘System.OutOfMemoryException’ was thrown.

Reason for Error:

This error can occur when Webgility Desktop Software attempts to communicate with QuickBooks POS, particularly if the Webgility Scheduler is stuck. This is a known issue with QuickBooks POS and there is no permanent fix, we recommend following the troubleshooting steps below as a temporary solution.

Steps To Resolve:

  1. Check for Updates - Verify if there are any pending updates for both the QuickBooks POS application and your current Windows system. Install any available updates.

  2. Restart POS System - Close the POS application on all the POS machines, and reboot the main POS Database machine.

  3. Restart the Webgility Application.

  4. Restart POS services - Open ‘Services’ in Windows, Locate QBPOS Database Manager, right-click on it, and Restart, as shown in the image below.

Please contact our support team if you have any questions or need more help.

Did this answer your question?