Skip to main content
All CollectionsWebgility DesktopAdvice & troubleshooting
Number of Parameter Count and Value Count is Not Same on Dashboard
Number of Parameter Count and Value Count is Not Same on Dashboard

Number of Parameter Count and Value Count is Not Same on Dashboard

David Pond avatar
Written by David Pond
Updated over a year ago

Number of Parameter Count and Value Count is Not Same on Dashboard

This error generally occurs when Webgility is running on multiple computers with different versions installed.

Troubleshooting

  • Please check the version of Webgility on all computers by navigating to Help>Terms and Privacy.

  • Create a backup of the Webgility application by following the steps mentioned in this help article

  • Update the Webgility application to the latest version by following the steps mentioned in the following help article

If the issue persists, please feel free to contact us.

Related Articles
Troubleshoot Product Settings Being Reverted to Prior Values
Update Webgility Desktop Using Check for Updates Option
Unify encountered an error. Invalid column name 'AccountId". Invalid column name "TestMode". Invalid column name 'SubStoreID'.
How to move the Webgility database to a new computer
The provider could not determine the Double value. For example, the row was just created, the default for the Double column was not available, and the consumer had not yet set a new Double value.
Did this answer your question?