PHP Mcrypt Issue - Webgility Desktop
The "PHP Mcrypt issue" typically refers to problems or challenges associated with the use of the Mcrypt extension in PHP. Mcrypt is a library in PHP that provides various encryption and decryption functions for handling data securely. However, as of PHP 7.1, Mcrypt has been deprecated and removed from the PHP core, which can lead to issues when using older PHP code or applications that rely on Mcrypt.
Common issues related to PHP Mcrypt include:
Deprecated functionality
Security concerns
Compatibility problems
Follow the steps below to fix the PHP Mcrypt error:
1). Check for the Latest Webgility Extension Versions:
Go to "Integrations> Sales channels > Manage Sales channels " within Webgility.
Then click on the Action button for the required sales channel that is facing the issue and you will be able to access the Webgility Extension URL.
When you paste the Webgility Extension URL into your browser, it will show you the version of the Webgility Extension you are currently using. This will also show all the other details like various PHP statuses, sales channel compatibility, memory limit, etc. The version of the Webgility Extension should be the latest version available. If it is not, be sure to update it.
For updating the Webgility Extension go to the Webgility Portal and log in with your credentials. Once logged in, under the "Downloads" section click on the Module symbol. Once done then look for the latest version of the Webgility Extension for your sales channel and compare it with the version you are using for your sales channel. If an update is available, download and install it to ensure your module is current and issue free.
For updating the Webgility Extension you can ask your Web Developer to do what's needed, or ask Webgility to perform the update for you. If you wish to have Webgility do the update, we will need your Website FTP and Admin login credentials.
You may be currently running a customized version of the Webgility Extension. This can be recognized by the letter “C” in the version numbering. When viewing the Webgility Extension URL on any web browser you will see the version information. If there is a customization it is recommended that you provide us your sales channel FTP and Admin login credentials so we can update your Webgility Extension for you and retain your customization.
2). Check for the latest Webgility Desktop version:
You can verify the version of Webgility Desktop Software that you are currently running by navigating to Help> Terms and Privacy. If required then update it to the latest version.
For the Webgility Desktop running versions older than v9.6.3 you will need to follow the steps mentioned in the help article here to update Webgility.
For the Webgility Desktop Software running versions v9.6.3 or later you will need to follow the steps mentioned in the help article here