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Post to NetSuite Failed: Inventory Items Must Have a Positive Amount
Post to NetSuite Failed: Inventory Items Must Have a Positive Amount

Error inventory items have to have a positive amount

David Pond avatar
Written by David Pond
Updated over a week ago

Post to NetSuite Failed: Inventory Items Must Have a Positive Amount

We receive the above error when we are using NetSuite as an accounting platform and we are trying to post an order from Webgility to NetSuite.

Resolution:

1). First, you need to check the Webgility version, if it is not on the latest version then first you need to update to the latest version. Please refer to the following link on upgrading Webgility to the latest version. (LINK)

2). Second, all the line items inside the order should have a unique SKU including discount, and it should resolve the issue.

Feel free to let us know if you have any questions.

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