Error: Webgility Was Unable to Find the Specified A/R Account in QuickBooks

This error message typically occurs when a QuickBooks AR account name has been changed or the AR account has been deleted from Quickbooks

Step 1: Start with checking the account in QuickBooks, and ensure the A/R account is present in QuickBooks.

Step 2: If the account exists in QuickBooks re-download the latest data in Webgility by following this helpful article: How to download the latest accounting data from scratch Webgility desktop

Step 3: In Webgility, Click on Integrations, select Accounting/POS/ERP, select Posting settings, go to the Orders tab

Step 4: Make sure that in the Invoice setup the AR account is selected, if it is blank then select the AR account and select Save.

If you have any questions or need more help, please contact our support team.