Invalid Shipper - UPS

If you are encountering an "Invalid Shipper" error when trying to generate a UPS label via Webgility, it may be due to a problem with the payment options associated with your UPS.com account. Here are the steps to follow to resolve this issue:

1). Login to UPS.com

Visit www.ups.com and click the "Login" button in the top-right corner of the screen. Enter your login credentials, including your user ID and password, and click "Log In" to access your account.

2). Navigate to Payment Options.

3). Add Your UPS Account Number

In the "Payment Options" page, you will see the "Add Existing Account" button. Click on it and enter your UPS account number in the field provided. Once you have entered the account number, click "Add Account" to save it to your UPS.com account.

4). Generate the Label

Try to generate the label now, you should now be able to generate the label without encountering the "Invalid Shipper" error. Simply complete the shipment details as normal.

By following these steps, you should be able to easily fix the "Invalid Shipper" error with Webgility. Please feel free to contact us if you need additional help.