Invalid Shipper - UPS

When attempting to create a UPS label through Webgility, if you come across an "Invalid Shipper" error, it might be because of an issue with the payment settings on your UPS.com account. Follow these steps to fix the problem:

Step 1: Login to UPS.com

Visit www.ups.com and click the "Login" button in the top-right corner of the screen. Enter your login credentials, including your user ID and password, and click "Log In" to access your account.

Step 2: Navigate to Payment Options.

Step 3: Add Your UPS Account Number

In the "Payment Options" page, you will see the "Add Existing Account" button. Click on it and enter your UPS account number in the field provided. Once you have entered the account number, click "Add Account" to save it to your UPS.com account.

Step 4: Generate the Label

Try to generate the label now, you should now be able to generate the label without encountering the "Invalid Shipper" error. Simply complete the shipment details as normal.

For any further queries, You can chat with our support team.