Could Not Start QuickBooks
If QuickBooks does not open when Webgility tries to access it.
Webgility is unable to access QuickBooks company files.
Antivirus & Firewalls.
Couldn’t Start QuickBooks
Troubleshooting Couldn't Start QuickBooks:
Ensure Webgility Desktop is on the latest version. Please refer to the link to know how to update your Webgility Application to the latest version. LINK
Close all instances of QuickBooks using Task Manager.
Regenerate QuickBooks Certificate. LINK
Log in back to Webgility and QuickBooks and try to connect.
You may also try disabling the firewall and antivirus (if running).
If the issue still persists, please feel free to contact us for help.