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Voiding Quickbooks Transaction failed due to object "13357-1646338563" specified in the request cannot be found
Voiding Quickbooks Transaction failed due to object "13357-1646338563" specified in the request cannot be found

Voiding QuickBooks Transaction failed due to object "13357-1646338563" specified in the request cannot be found

David Pond avatar
Written by David Pond
Updated over 3 months ago

Voiding QuickBooks Transaction failed due to object "13357-1646338563" specified in the request cannot be found

Reason:

This error may occur when unposting an order in Webgility from QuickBooks if the order was manually deleted in QuickBooks.Resolution:We can attempt to unpost the order using the Force Unpost feature in Webgility. If that is unsuccessful, our support team will be able to assist you in unposting the order.

Below are the steps to do a Force Unpost:

  • Navigate to the Orders Page under the Sales Tab on the left side.

  • Select the Order number and then select the check box - Transaction not found in accounting Force Unpost?

  • Click on Unpost to move the Order to New Orders tab for reposting

Note: If you still face an issue while unposting the order please reach out to Webgility Support for assistance.

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