Object "80001891-1503946789" specified in the request cannot be found. QuickBooks error message invalid argument the specified record does not exist in the list. Error while creating vendor Error insufficient permission level to perform this action.
Reason:
You may get this error when the customer data is not updated in Webgility. Webgility tries to post the information to the accounting application but is unable to find it.
Troubleshooting:
1). Navigate to the left-hand bottom corner of Webgility online and click on Sync Settings> Customers.
2). Click on the dropdown at the right-hand top side to select Download From Scratch.
Note: In the customers screen, the very first option says โSelect which field should be used to identify and match Customers from your Sales Channel and Quickbooks,โ where the user needs to click on the dropdown that says refresh settings
and select download from scratch.
3). Now click the refresh button (inverted arrow) to download customers from scratch.
4). Click on โYESโ in the confirmation box.
5). Webgility Online will start downloading the data from QuickBooks and give you the message shown below. Click on Save to save the settings, and then post the order again to QuickBooks. The order will be posted to QuickBooks successfully.