Order Does Not Have Items to Post in QuickBooks

Error:

Cause of the issue:

This issue typically occurs when trying to post orders into QuickBooks. The error indicates that the order received inside Webgility Desktop is missing data related to purchased items. The initial download did not include the complete data because the automation process was still running at that time. Since the data was still being updated, some information may have been incomplete or missing.

Steps to fix:

Redownloading the order will rectify this error and update the complete information on the order from the Sales Channel. Once done then try to post the order again.

Follow the steps in this helpful article on how to Order Re-download in Webgility Desktop

If the problem persists, contact Webgility Support for further assistance.

Chat with us now

There was an error when saving an invoice. Quickbooks error message. You have no items or one or more of your amounts is not associated with an item. Please enter an item

Date or amount does not match with the payment transaction attached with Invoice but the GUID matched.

Post to Quickbooks failed due to There was an error when saving a customer's list element. Quickbooks error message: This list has been modified by another user

Error in posting orders: The order is currently in Pending status

Error while posting fees for payoutID, expenses post to QuickBooks failed due to there is an invalid reference to QuickBooks CheckExpenseLineitemAccount "Shopify Fee" in the Check Expense Line.