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Error: The user you are trying to log in with is already logged in from another machine
Error: The user you are trying to log in with is already logged in from another machine

Learn how to resolve the error "The user you are trying to log in with is already logged in from another machine"

Virendra avatar
Written by Virendra
Updated over 3 weeks ago

Overview:

You may get this error, “The user you are trying to log in with is already logged in from another machine” in Webgility right after launching the application, or during any task, if you use Webgility on multiple computers

Reason for Error:

A specific user's simultaneous logins across multiple machines can cause database errors, likely due to increased load on the database, concurrency issues, or session conflicts, which are impacting normal database functionality.

Resolution:

  1. Ensure that the user is not logged into more than one computer in Webgility. If any transaction is being worked on or any task is getting performed on a computer, the same transaction or task should not be edited from another machine.

  2. Restart the SQL services following this article.


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