Error:
Settings to access printer 'HP Colour LaserJet MFP M277dw (0FBA78)' are not valid.
Cause of the issue:
This issue typically arises when trying to print a product list or packing slip within Webgility Desktop. The error indicates that your printer is not properly connected to Webgility Desktop. To resolve this, follow the steps below to check and update your printer settings.
Steps to Fix:
1). Access Printer Settings:
Navigate to Dashboard.
Click on the Shipping option from the menu.
Navigate to Packing Slip.
2). Update Printer Preferences:
A new window will open with Settings and Printer Settings options.
Click on Printer Settings and configure the required options:
Select the printer you are using.
Choose the appropriate paper size and orientation.
Adjust margins as needed.
Click Save.
3). Verify the Changes:
A confirmation popup will appear, indicating that the settings have been saved.
Try printing your product list or packing slip again to check if the issue is resolved.
If the problem persists, contact Webgility Support for further assistance.