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Unexpected error. Check the "qbsdklog.text"

Resolve unexpected error while posting orders to QuickBooks.

Virendra avatar
Written by Virendra
Updated today

Error Message

Unexpected error. Check the "qbsdklog.text" for possible additional message.


Error Screenshot


Common Causes :

1. Connection Issues with QuickBooks

2. QuickBooks SDK Problems

3. Corrupted or Outdated Data


Step-by-Step Guide to Fix Error:

1). Create a Backup (Optional but Recommended):

Before rebuilding your company file, it’s always a good idea to create a backup of your file in case anything goes wrong during the rebuild process.

  • Go to File > Back Up > Create Backup.

  • Follow the prompts to save your backup to a secure location.

2). Open QuickBooks Desktop:

  • Launch QuickBooks Desktop and make sure your company file is open.

3). Go to the Rebuild Utility:

  • Click on File in the top menu.

  • Select Utilities, then choose Rebuild Data from the drop-down menu.

4). Review the Rebuild Results:

  • Once the rebuild process is complete, QuickBooks will notify you with a message indicating whether or not it has found any issues.

5). Close and Reopen QuickBooks:

  • Once the rebuild and verification process is complete, close QuickBooks and reopen it to check if everything is functioning properly.

6). Test QuickBooks connection:
How to Test QuickBooks Connection in Webgility Desktop


If you have any questions or need more help, contact our support team.

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