We get this error when using NetSuite as our accounting platform and trying to post an order from Webgility to NetSuite.

The sales channel item is mapped to an inactive or deleted item in NetSuite.

1. Ensure the item is marked active in NetSuite.

2. Navigate to the Product feature and Refresh the item list from the top right corner.

3. In the Sales Channel Products section, select "All Products" and sort the item list by Mapped from the top-right corner.

4. Search for the item from the list and unmapped it.

5. Re-map the sales channel item to an active item in NetSuite, then try posting the order again to resolve the issue.

For further guidance, please refer to this help article to ensure all settings are configured according to the recommended suggestions.

If you have any questions or need more help, please contact our support team.