Alerts & Errors
- Orders Not Posting to QuickBooks: "Index Was Out of Range. Must be Non-Negative and Less Than the Size of the Collection Parameter Name Index" Error
- The Quantity On Hand of [item name] at Inventory Site [site name] Will Go Negative
- Could not allocate a new page for database 'UnifyDB' because of insufficient disk space in filegroup 'Primary'
- Database 'UnifyDB' already exists. Choose a Different Database Name
- The version of QBXML that was requested is not supported or is unknown
- Error while creating an invoice, product service assigned to this transaction has been deleted
- Get Help with Webgility Customization
- The transaction could not be saved because the quantity on hand of item <itemSKU> would go negative to -1 on
- Order Posting to POS Failed Due to NOde SalesReceiptAddItem. Item Not Found
- How to Resolve Login Issues in Webgility Desktop
- SQL Server does not exist or access denied
- Invoices are being generated as unpaid and marked as past due
- The Remote Name Could Not Be Resolved ‘portal.webgility.com’ - In Webgility Desktop While Logging/Navigation
- Business validation error: The action could not be completed because another user was creating, editing or deleting a transaction with inventory products at exactly the same time.
- Unable to Create a Backup of the Webgility Desktop Database
- Can't Access Webgility Desktop on Summit Platform? Here's How to Fix It
- Webgility Was Unable to Install/Create an SQL Database
- You Have Exceeded Your Monthly Order Limit
- Webgility Desktop: Resolving SQL connection disconnected issues
- Unify encountered an error. Invalid column name 'AccountId". Invalid column name "TestMode". Invalid column name 'SubStoreID'.
- How to Resolve Installation Issues with Webgility Desktop
- The Version of QBXML Requested is Not Supported
- QuickBooks- Unrecoverable Error
- Error: SQL Server (MSSQLSERVER) Service Termination (Event ID: 7024)
- How to Troubleshoot Webgility Desktop Add-On Computer Connection Issue
- Windows Cannot Complete the Extraction, the Destination File Could Not Be Created
- Webgility Freezes/Not Responding
- Troubleshooting Webgility and WooCommerce Integration Issues
- How To Put SQL Services On Network
- Your session has expired as you have been inactive, Webgility will need to be restarted
- Invalid column name "IsDutiesAsLineItem" There was a mismatch error in executing this application to fix this you will need to update your WD Software and upgrade your database on your primary compute
- How to Uninstall Webgility Desktop
- Price Levels Not Downloading from QuickBooks
- Exception of Type ‘System.OutOfMemoryException’ was thrown.
- Number of Parameter Count and Value Count is Not Same on Dashboard
- Error: The requested connection type could not be found.
- Unify Encountered an Error. Could Not Load File or Assembly 'Microsoft.SqlServer.BatchParser.dll or One Of Its Dependencies. The Specified Module Could Not Be Found
- Error: There is no disk in the drive
- Order rejected because available quantity is not enough to fulfill this order.
- QuickBooks Posting Error: Invalid AR Account and Currency Mismatch - Post to QuickBooks Failed Due to There is an Invalid Reference to QuickBooks AR Account "Account receivable" in the Invoice.Â
- Frequently Asked Questions: Assembly Items and Group Items
- Event ID: 7024 The SQL Server (MSSQLSERVER) service terminated with the following service-specific error: The data is invalid
- Shipment Processing Error. Missing or Invalid Element FromCompany
- Troubleshoot a Database Upgrade
- There is an invalid reference to QuickBooks Customer in the sales receipt. QuickBooks error message: The currency of the account must be either in home currency or the transaction currency
- How to Delete Increasing SQL Logs/Dump Files and Control Disk Space Usage, Preventing Them From Happening in the Future
- Operation Timeout Error in Webgility Desktop
- Post to QuickBooks failed due to an attempt was made to modify a Sales Receipt with a date that is on or before the closing date of the company
- How to check system performance status in Webgility Desktop with the System Matrix
- Error While creating a shipment, The given shipping quality is more than the available quantity for the product ID 216524
- The type initializer for ‘wg.eCC.Data.DataFactory.ConnectionFactory’ threw an exception
- Can’t Connect to Database
- Error While Running DB Utility
- WebgilityDownload.zip isn't commonly downloaded. Make sure you trust WebgilityDownloader.zip before downloading
- Unable to Launch Webgility Desktop
- Batch Parser Error on Secondary Workstations
- How to check the Primary Database Name for Webgility Desktop
- Error - System.Data.OleDb.OleDbException (0x80004005): [DBNETLIB][ConnectionRead (recv()).]General network error
- How to Resolve Issues During SQL Installation
- The provider could not determine the Double value. For example, the row was just created, the default for the Double column was not available, and the consumer had not yet set a new Double value.
- Webgility Was Unable to Find the Specified A/R Account in QuickBooks
- How to Solve Performance Issues with Webgility Desktop
- Resolve Issues with QuickBooks Customer Download in Webgility Desktop
- Unable to execute file C:\Webgility\UnifyEnterprise\Unify.exe
- How to move the Webgility database to a new computer
- Unhandled exception has occurred in your application. If you click Continue, the application will ignore this error and attempt to continue. - Webgility Desktop
- Improve Performance of Webgility Desktop
- Error: Cannot Open Backup Device. Operating System Error (Access Denied). Backup Database is Terminating Abnormally
- Post to Quickbooks failed due to There was an error when composing the address in ҠQuickbooks Error message: There is not enough address lines to compose the address.
- How to Add Multiple FedEx Accounts in Webgility Desktop
- How to Run DB Upgrade & Utility
- Failed to load msxmlsql.dll
- CREATE DATABASE permission denied in database ‘master’ - while Installing Webgility Desktop and creating a new database on migration
- How to Test Your Store Connection in Webgility Desktop
- A Driver Can't Load on This Device
- Access Violation with QuickBooks POS
- Webgility can't access QBs, please make sure QuickBooks is running and there is no notification window open and then try again
- How to Whitelist Webgility Desktop Apps in Your Antivirus Software
- Error: The system cannot find the file specified
- Error : Please verify that the transaction is already existing in the QuickBooks
- Error: Can not drop the index 'Store_Manufacturer.ManufacturerID'
- Disable Webgility Extension from Startup
Order Posting
- Post to QuickBooks failed due to The string in the field of “PONumber†is too long
- Post to QuickBooks failed due to There was an error when converting the price “-0.02†in the field “item cost†. QuickBooks error message: You can’t use negative rates on inventory items, use
- Webgility was unable to find the specified template in QuickBooks.
- Error while creating refund for PayoutID, Error-Unexpected error. Check the "qbsdklog.txt" file for possible additional information.
- Item ID is a Required Field
- Post to QuickBooks Failed Due to QuickBooks Found an Error When Parsing the Provided XML Text Stream
- Expenses post to Quickbooks failed due to there is an invalid reference to Quickbooks CheckExpenselineitem account "" in the Check Expense line. Quickbooks error message: Invalid argument. The specifi
- Error: Sales Receipt # is not found in QuickBooks. The Sales Receipt you are looking for may be deleted or not available.
- Unable to post consolidated orders in Webgility Desktop
- Troubleshoot Business Validation Error: Select a Product or Service Manually
- QuickBooks Error Message: Sales Tax Detail Line Must Have a Vendor
SQL Errors
Fees & Payouts
- Order Total is Less Than Settled Amount in Shopify Payout, Please Redownload the Order
- Amazon Settlement Stuck at Refund Posting
- Settlement not found on your Amazon Seller Central. Please reverify it or download settlement by date range.
- Resolving Payout Posting Error
- How To Resolve Shopify Payout Incomplete Status
- Some of Your Orders Are Still Not Downloaded or Posted to Accounting
- Date or amount does not match with the payment transaction attached with Invoice but the GUID matched
- Warning: Please verify all of your data and settings
- Error in posting orders: The order is currently in Pending status
Connections
- The "Access Denied - GoDaddy Website Firewall" Error Typically Occurs When the GoDaddy Website Firewall is Blocking the Connection Between Webgility and Your WooCommerce Sales Channel. Here are Steps
- Object reference not set to an instance of an object - Shopify connection
- Please call the Start method before calling this method
- How to update Webgility Desktop for Shopify's new GraphQL API
Shipping
- How to find auto XML location in UPS Worldship
- The 'http://stamps.com/xml/namespace/2022/05/EndiciaV37:ZIPCode' element is invalid - The value '60626-4403' is invalid according to its datatype
- Endicia Dazzle: Output file is not generated. Please check settings properly
- The Shipping Directory Label You Selected Is Not Available