Go to Webgility
All Collections
Your Account

Your Account

Learn how to access and use your customer portal

12 articles
Webgility Help Center avatar
Written by Webgility Help Center

Overview Of Your Customer Portal / My Account

Using the customer portal to manage your Webgility subscription.
Webgility Help Center avatar
Written by Webgility Help Center. Updated this week

How to Process Your Subscription Charge if Payment Fails

Learn how to reprocess your subscription charge if your credit card is declined.
Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

How to change your Webgility password & login details

Follow these steps to change your Webgility password or login email.
Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

How to change your Webgility login email details

Follow these steps to change the primary email address on your account.
Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

Add Additional Users & Sales Channels

Learn how to add additional users and sales channels to your subscription.
Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

Manage User Privileges and Login Details

Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

How to Manage Add-ons: Additional Users, Sales Channels and Additional Orders

Learn how to add a user or store, and upgrade your account order download capacity.
Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

How to Share Webgility Online with an Accountant or Bookkeeper

How to add an accountant or bookkeeper to Webgility.
Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

Access Your Billing Information

Follow these steps to access your billing information in the Webgility Customer Portal
Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

Update Your Credit Card Information

Learn how you can add update your credit card information on your account.
Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

How to Update Your Webgility Software

Simply follow these steps to ensure you're using the latest version of Webgility.
Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago

How to Cancel My Subscription

Webgility Help Center avatar
Written by Webgility Help Center. Updated over a week ago