If Right Networks is hosting your QuickBooks company file, you can also use Webgility Plus, Advanced, and Complete within the Right Networks' hosted environment to download orders and post them to QuickBooks.
Getting Started with QuickBooks and Webgility Hosting
If you are currently using QuickBooks with Right Networks, you can sign up for a Webgility subscription.
Note: Right Networks has to install the Webgility software and database. To do this the primary Right Networks Account holder must contact Right Networks Account Services to install Webgility within your environment. This usually takes two business days.
1. Before you begin implementation you should see the Webgility icon on the desktop of the Right Networks.
2. To check to see if Webgility is properly installed in your Right Networks environment, double click the icon and login. You should be at the add store screen.
3. If you see this screen, the installation of both the software and database were correctly deployed and you can begin working with your Webgility Implementation Specialist to connect and configure the software.
Additional Information when Hosting with Right Networks
Maintenance of Webgility and QuickBooks:
Right Networks manages the installation of Webgility and QuickBooks within its own environment.
The Webgility icon will be within the hosted Windows environment.
If you are prompted to upgrade your version of Webgility, please contact Right Networks support to submit an upgrade ticket. Include your Right Networks ID in the subject of the ticket.
Right Networks supports all current US versions of QuickBooks Pro, Premier, Enterprise with Webgility.
When Webgility and QuickBooks are hosted within the Right Networks environment, below are the features and functionality:
QuickBooks Pro, Premier, Enterprise integration
Webgility Desktop order fulfillment
Webgility Desktop inventory management
Webgility Desktop Scheduler automation
Third-party plugins: Avalara AvaTax and Salescast by Lokad
Printing Shipping Labels
Right Networks is able to connect to your printer via a tool called UniPrint which can be utilized to print shipping labels using a local printer. This is a separate application that you will need.
The Webgility database cannot be automatically backed up.
Your QuickBooks company file within Right Networks must remain open for Webgility to communicate with it.
Webgility Scheduler will only automate while the Right Networks environment is active. When the hosted environment is closed, the scheduler will no longer automate.
Support & Webgility Updates
For technical issues regarding your hosting environment, contact Right Network support:
For technical issues regarding Webgility, contact Webgility support by submitting a request via our chatbot on this page.
For more information about Right Networks, visit www.rightnetworks.com.