Error: Subscription Period Has Ended or Canceled or There Was a Billing Problem
This article outlines the general steps to follow if you encounter the error: "Subscription period has ended or canceled, or there was a billing problem."
This error typically occurs if your subscription has expired or if there is an issue with billing on your account.
Steps to resolve:
Step 1: Sign in to your QuickBooks Online company and Go to Settings β and select Subscriptions and Billing.
Step 2: Select Resubscribe and select the New payment method (Credit/Debit Card or PayPal) Enter the updated payment and billing information.
Step 3: Select Resubscribe.
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Source: Please refer to this article for more information.
If you are still having issues please feel free to contact us.
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