Error:
QBReprocessedOrder 400 your request cannot be processed as it is not in the proper format
Cause:
When utilizing Webgility Online in conjunction with QuickBooks Online, you may encounter the following error. This signifies that Webgility is unable to transcribe the order into the correct format due to a discrepancy with the transaction settings aligned with your QuickBooks Online account.
Solution:
Adhere to the prescribed steps outlined below to solve the issue:
1). Redownload the Order:- Please re-download the order by following the below-mentioned help article link:
2). Disconnect and Reconnect QuickBooks Online with Webgility Online: In Webgility Online, navigate to Settings >> Connections >> Accounting >> Disconnect.
Subsequently, kindly follow the provided link to establish the connection between Webgility Online and QuickBooks Online.
3). Ensure that Webgility is updated with the most recent accounting information:- Kindly refer to the provided help article link below to download the latest accounting data from QuickBooks to Webgility Online.
4). Attempt to re-post the orders, and if the issue persists, feel free to contact us via email at support@webgility.com.