Overview:
This guide will show you how to prevent payment fees from being posted. When using Webgility Online for detailed transactional postings, you may also post payment processing fees if your payment gateway is integrated. This article explains how to stop these fees from being posted alongside your orders.
Steps to disable posting of payment fees with orders:
Log in to Webgility Online.
Go to the Connections section.
In the Payment section, find the payment gateway for which you want to disable payment fee posting.
Click on Preferences next to the selected payment gateway.
In the Display Settings, uncheck or disable the option to Post the fees along with the orders for the chosen sales channels.
Once you disable the payment fee posting, the Fee tab will be removed from the transactional posting settings, and you will no longer be able to post the payment fees.
If you encounter any issues or need assistance, please reach out to Webgility Support.