ErrorCode 6000: Business Validation Error: Make sure all your transactions have a GST/HST rate before you save.
Reason for ErrorCode 6000:
This error occurs when the correct sales tax item isn’t selected in the sales tax settings, or the tax is incorrectly configured in the accounting application. It usually appears when the correct sales tax percentage for a specific location, such as Saskatchewan, is not properly defined.
Troubleshooting for ErrorCode 6000:
1). Check Sales Tax Settings in Webgility Online:
Go to Sync settings > Sales Tax and verify that the appropriate sales tax settings are selected.
2). Verify Location-Specific Tax Tracking:
Ensure the option for "Record Tax in multiple tax locations in QuickBooks" is enabled if required.
3). Map Sales Tax Locations:
Navigate to Map Tax Locations to confirm that sales tax locations are correctly mapped. If not, map the relevant tax location, and click Save on the popup menu.
4). Save Sales Tax Settings:
After mapping, make sure to save the sales tax settings in the main tab to apply the changes.
Next Steps:
Once you’ve updated the sales tax settings, try posting the order again to the accounting application. This will help record the sales with the correct sales tax. If the issue persists, please contact our support team for further assistance.
Tax Rates for Saskatchewan:
PST Tax Rate: 6%, Code name: “PST Payable (SK)”
GST Tax Rate: 5%, Code name: “GST/HST Payable”
Total Tax Rate: 11%
If you encounter any issues or need further assistance, please reach out to Webgility Support.