Payout posting error: Transaction is already in use.
Reason:
While un-syncing an order listed in the error message for Shopify Payout Report, the user might get an error message: the transaction is already in use.
Steps to resolve the error:
The transaction is open in your QuickBooks accounting software, close the transaction in QuickBooks and re-try un-syncing and re-download the order through Webgility.
If there are multiple users of Webgility/QuickBooks it could be a possibility the transaction is already open in one of the add-on users machine’s. Once it’s closed the transaction will be unsynced.
Feel free to reach out to us for further assistance.