Error:
Could not allocate a new page for database 'UnifyDB' because of insufficient disk space in file group 'PRIMARY'. Create the necessary space by Dropping objects in the file group, adding additional files to the filegroup, or setting autogrowth on for existing files in the filegroup.
Cause of the issue:
This issue is not linked to a specific action in the application but is related to its performance. The error indicates that the SQL Server application hosting your Webgility Desktop database needs optimization or that the drive hosting the SQL Server application is running out of space. To resolve this issue, optimize the Webgility Desktop database and relocate or remove unnecessary files.
Steps to fix:
Need to optimize Webgility Desktop Database by running “UnifyDBUtility”.
Follow the steps in this helpful article on how to run UnifyDBUtility
Free up disk space
Check SQL Server logs - review and delete the SQL logs if they are consuming space on the drive, MSSQL logs can be found at the location C:\Program Files\Microsoft SQL server\MSSQLXX.YY\MSSQL\Log
Note: XX is the SQL Server version & YY is your Webgility Database instance name. Kindly consult with your Sys/Admin OR IT before deleting any SQL logs.
Move the unwanted files to another drive to free up space and ensure smooth application performance.
If the problem persists, contact Webgility Support for further assistance.