How to Fix the QBReprocessedOrder 400 Error

This article explains Webgility Online users how to resolve the QBReprocessedOrder 400 error that may occur when posting orders from Webgility Online to QuickBooks Online. This error typically arises when Webgility is unable to translate an order into the proper format due to discrepancies between the transaction settings in Webgility and QuickBooks Online. Following the steps outlined will help ensure accurate order formatting, successful posting, and proper synchronization between Webgility Online and QuickBooks Online.

Causes of the Issue

When using Webgility Online with QuickBooks Online, this error occurs if Webgility can't translate the order into the proper format. This usually happens due to discrepancies between Webgility’s transaction settings and those in your QuickBooks Online account.

Steps to Resolve

1). Redownload the Order

Re-download the order by following these instructions: How to Re-download Orders into Webgility Online. This can help fix issues with incorrect formats.

2). Disconnect and Reconnect QuickBooks Online with Webgility Online

In Webgility Online, go to Connections. Click on Remove to disconnect the current connection.

After disconnecting, reconnect Webgility Online to QuickBooks Online using these steps: Connect Webgility Online with QuickBooks Online.

3). Ensure Webgility is Updated with the Latest Accounting Information

Download the latest accounting data from QuickBooks into Webgility Online by following this guide: Download the Latest Data from QuickBooks in Webgility Online.

4). Re-post the Orders

After you complete the above steps, please try to re-post the orders.