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How to Fix the QBReprocessedOrder 400 Error
How to Fix the QBReprocessedOrder 400 Error

When using Webgility Online with QuickBooks Online, this error occurs if Webgility can't translate the order into the proper format

Virendra avatar
Written by Virendra
Updated over a week ago

How to Fix the QBReprocessedOrder 400 Error

Encountering the QBReprocessed Order 400 error with Webgility Online and QuickBooks Online can disrupt your order processing. This error means that Webgility cannot process your request because the order format is incorrect. Follow these steps to resolve the issue and ensure smooth order synchronization.

Causes of the Issue

When using Webgility Online with QuickBooks Online, this error occurs if Webgility can't translate the order into the proper format. This usually happens due to discrepancies between Webgility’s transaction settings and those in your QuickBooks Online account.

Steps to Resolve

1). Redownload the Order

2). Disconnect and Reconnect QuickBooks Online with Webgility Online

3). Ensure Webgility is Updated with the Latest Accounting Information

4). Re-post the Orders

  • After you complete the above steps, please try to re-post the orders. If you are still encountering issues, please contact us at support@webgility.com.

If these steps do not resolve the issue, additional troubleshooting may be necessary.

Contact our support team for further assistance.

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