All Collections
Webgility Online
Advice & troubleshooting
Connection Related
How to update store credentials in Webgility Online
How to update store credentials in Webgility Online

Update store credentials in Webgility Online

Virendra avatar
Written by Virendra
Updated over a week ago

The credentials for the online store linked with Webgility Online can be updated with the following instructions.

Note: The procedure is only required if the Webgility Online application was previously linked to an online sales channel or marketplace and the web credentials have changed.

Please follow the below steps to reconnect your online store:

  1. In Webgility Online, navigate to Dashboard> Settings> Connections> Sales Channel (Your Online Store)> Edit> Update Credentials.

  2. Check your Store URL and then click on “Continue.”

  3. A new window from Shopify will open, asking you to Log In (please login with your admin email) and approve and install Webgility. Click "Install App" to continue.

  4. Webgility Online will begin to download information about the store. This can take a minute or two to complete.


The above-mentioned process works for all store types, marketplaces, and sales channels connected to Webgility Online.

Did this answer your question?