Create a Database Backup

To use a database backup from Webgility you need to be on the workstation where the database is installed. Once you are on that machine follow these steps.

1. Launch and log into Webgility, and go to the Dashboard of any of your sales channels. Then, from the top menu bar go to System > Database > Backup.

Webgility Database Backup

2. Choose a location to save the backup. Then click OK.

Note: due to local security on the workstation, we advise using the default selected location.


3. Depending on how much data is being put into the backup, this can take a few minutes. Once it is completed you will see a success message.

Successful Webgility Database Backup

4. The default location for the database will be C:\Webgility\UnifyEnterprise and the file type is .bak It is a good idea to move your backup to a different machine or backup directory to retain it.

5. This is the process of making a database backup.

Database Backup

Restore a Backup

If you are moving a database to a different machine or recovering from a system failure you may need to restore your database from a backup so you do not lose any work or settings. Follow these steps to restore your database.

  1. From the header bar in Webgility go to System > Database > Restore.

Database Restore

2. You will receive a popup warning you about overwriting the existing data. Click Yes to proceed.

Overwrite Database

3. Browse for your most recent UnifyDB.bak file and click Open.


4. After a few moments, you will receive a success message. Dismissing this message closes the software. When you relaunch, you will see your data restored.

Webgility database restored
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