Follow these steps to Download the Latest Sales Channel Data & Products in Webgility Desktop:

This article emphasizes the importance of regularly updating your Sales Channel data in Webgility. Doing so ensures accurate insights, facilitates seamless order processing, and offers real-time information on inventory, customers, and sales trends.

1. To download online Sales Channel data from scratch, clear the date and time in the Advanced Settings menu.

2. To access Advanced Settings, go to Connections then Sales Channel and click on Advanced Settings.

3. Select the Application tab, then click Clear for the "Last download date for Store Item."

This will remove the previous data and refresh it with new information. Click Save, then click Close.

4. After clearing the settings in Advanced Settings, go back to Connections and then click on Get Latest Data & Settings.

5. In the pop-up window, under Download online store settings, click Download Data.

6. This will initiate the download of the online Sales Channel data from scratch.

7. Navigate to Products and select All Products, then click the refresh icon to view the updated product listing. Wait for the download process to complete.

8. This will initiate the download of the online product list from scratch.

If you need further assistance please contact Webgility Support.