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Error while creating Sales Receipt. Error: Invalid Number

Learn how to solve error "Error while creating Sales Receipt. Error: Invalid Number"

Overview

When you see the "invalid number" error while creating a sales receipt in QuickBooks Desktop, it usually means you've entered a number in a field that doesn't accept numerical data, like a customer name field, or the number you entered is formatted incorrectly, such as including currency symbols or extra spaces.

 

 


Cause of the error:

The "Error: Invalid number" while creating a sales receipt in QuickBooks Desktop typically occurs due to one or more of the following reasons:

1). Invalid or Missing Customer Data:

  • Ensure that the customer details are correctly entered and the customer record is not incomplete or missing any required information.

  • Sometimes, an invalid customer or an incomplete name field may cause the error.

2). Incorrect or Missing Item Information:

  • Verify that the items being used in the sales receipt have valid accounts linked to them (like income accounts, sales tax, etc.).

  • Make sure that no item on the sales receipt has a zero or negative value unless it’s intentional (for example, in case of discounts).

3). Sales Tax Issues:

  • If you have sales tax items or rates applied, ensure that the tax rate is set up correctly in QuickBooks.

  • Sometimes, a corrupted or missing sales tax item may trigger this error.

4). Currency or Number Format:

  • The error might happen if you're trying to input an incorrect currency or number format (e.g., trying to input a non-numeric value or a character where only numbers are allowed).

  • Check the "Amount" and "Price" fields for any accidental formatting errors.

5). Corrupted Data or Company File:

  • The company file or the specific transaction may have corrupted data. You can try verifying and rebuilding your company file to fix this.

6). Conflicting or Damaged Templates:

  • If you're using a custom template for the sales receipt, it could be damaged or incorrectly configured. Try using the default template to see if the issue persists.


Resolution Steps:

 

If the problem persists, contact Webgility Support for further assistance.

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