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Error Code When Shipping: Object Reference Not Set to an Instance of an Object

This article helps Webgility Desktop users resolve the "Object reference not set to an instance of an object" error that may occur while processing shipping in Webgility Desktop. It explains the possible cause of the error and provides simple steps to fix it by updating Webgility Desktop to the latest version and re-downloading the affected order.

Error Message:

Possible cause of the error:

  • While processing Shipping the user might face the Object Reference Error ​

Steps to resolve:

Update Webgility Desktop to the latest version, Follow the steps in this helpful article on: How to Update Your Webgility Desktop Software

Re-download the Order. Follow the steps in this helpful article on: Order Re-download in Webgility Desktop