Overview
Learn how to troubleshoot automation issues in Webgility Online, including problems with tasks such as order posting, product synchronization, refund posting, and consolidation posting that may not be working as expected.
Steps to resolve
1. Verify Settings:
Ensure that the respective settings for the specific automation feature are enabled in Webgility Online.
You can check and adjust these settings by navigating to Auotmation> Scheduler Rules. Make sure all relevant features are appropriately configured.
2. Automation Settings Check:
For detailed information on Webgility Online Automation settings, refer to our dedicated help article Setup Automation.
3. Reach Out to Support:
If the settings are confirmed to be enabled, but the issue persists, please contact our support team for further assistance. Initiate a support chat on our website.
By following these steps, you can troubleshoot and resolve issues related to automation in Webgility Online.
If you find you need more help, please contact Webgility Support for assistance.