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There is an invalid reference to QBs items in the sales receipt line: QBs error message: Invalid argument the specified record does not exist in QBs

This article helps Webgility Desktop users resolve the QuickBooks Desktop error: “There is an invalid reference to QBs items in the sales receipt line: Invalid argument, the specified record does not exist in QBs.” This error typically occurs when an item, customer, vendor, or account referenced in Webgility Desktop has been modified or deleted in QuickBooks Desktop. The resolution involves refreshing the latest accounting data in Webgility Desktop and reattempting to post the order, ensuring all records are properly synchronized with QuickBooks Desktop.

Overview:

In case of any changes to an existing Item/Customer/Vendor/Account, you may see this error message while posting orders into QuickBooks Desktop. You would need to refresh the latest accounting data on Webgility Desktop and try again.


Steps to fix:

  • Login to your QuickBooks Desktop as the Admin user, and if possible switch to single-user mode.
  • Now try to post the order again into Quickbooks.