Group Items from QBs not Re-calculating Correct Quantity in Order to Sync at Store
Error Message:
Group items from QBs not re-calculating correct quantity in order to sync at Store.
When you post an order to QuickBooks and receive the above error message please perform the troubleshooting shown below.
Troubleshooting:
1). In Webgility Desktop, navigate to Products> Settings> Sync Settings, enable the option "Calculate and sync group item quantity based on individual items at store” and click Save & Close.
2). Now click Products> Missing in Quickbooks> Product Presets, Check the box for “Get group product quantity as individual product quantity” and Save & Close.
3). Once done, click Integrations> Get latest data and settings, Click on the Download Data drop-down, and then click on Re-Download all data.
4). Again goto Products> Shopify> All Products, click on refresh and wait for the process to complete.
Now try to sync and let us know if you still need any assistance.