Setup Refunds in Webgility Online
If you want to post every order individually as a Sales Receipt to QuickBooks and record the Refunds using Webgility Online for QBO, follow the steps below:
Go to Connections > Sales Channel > Preferences and select "Transactional” under the preferred accounting Method.
Click "save" on the to confirm the change.
3). Refunds Settings allow you to specify how your refund transactions will manifest in QuickBooks Online. The shown recommended settings will create a refund receipt and pay it out of the clearing account. The other selections on this screen are optional and are not usually adjusted in most cases. Save the settings when you are done.
Note: this area will not appear if your shopping cart is not supported for refunds with Webgility Online.