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How to Disable "Post Updates to Sales Channel" in Webgility Desktop Scheduler

This article helps Webgility Desktop users disable the "Post Updates to Sales Channel" option in Webgility Desktop’s scheduler. It provides step-by-step guidance to adjust scheduler settings and prevent automatic data posting back to the sales channel.

Steps to Disable "Post Updates to Sales Channel" in Scheduler

Follow the steps below to turn off posting updates from Webgility to your sales channel via the scheduler:

Step-by-Step Instructions

1. Open Scheduler Settings

  • Launch Webgility Desktop.

  • You’ll find the Scheduler Indicator icon in the top-right corner, next to the sales channel drop-down menu.

    Clicking this icon will open a new window with two available options:

    • Start Scheduler

    • Review Settings

2. Select Your Sales Channel

  • In the left-hand panel, choose the sales channel (e.g., Shopify, Amazon, etc.) where updates are being posted automatically.

  • This will open up specific scheduler options for that sales channel.

3. Locate "Post Updates to Sales Channel"

  • Within the scheduler options for the selected sales channel, look for the option labeled "Post updates to sales channel".

  • This option controls whether Webgility automatically pushes order status updates to your online store.

4. Disable the Option

  • Uncheck the "Post updates to sales channel" box.

  • This action stops Webgility from sending automatic updates to the connected sales channel through the scheduler.

5. Save Changes

  • After disabling the option, click the Save button to apply your changes.

  • The setting will now reflect under the scheduler and updates will no longer be posted automatically.

Note:

Disabling this feature only affects scheduled postings. You can still manually post inventory or price updates when needed via the Webgility Dashboard.