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There was an error when saving a SalesReceipt. You have no items or one or more of your amounts is not associated with an item.

This article helps Webgility Online users to resolve the error “There was an error when saving a SalesReceipt. One or more of your amounts is not associated with an item” that may occur when posting orders from Webgility Online into QuickBooks Online. The issue typically arises when accounting data is outdated or item mappings are incomplete. The article explains the cause and guides users through updating their accounting data and re-saving settings to fix the problem.

Error Message:

There was an error when saving a SalesReceipt. QuickBooks error message: You have no items or one or more of your amounts is not associated with an item. Please enter an item

 

Cause of the issue:

This issue usually occurs when trying to post orders from Webgility Online into QuickBooks Online. This error indicates that the latest accounting data needs to be updated in Webgility Online, and the settings need to be saved again.


Steps to fix:

1. Refresh the accounting data in Webgility Online.

Follow the steps in this helpful article on Download the Latest Data from QuickBooks in Webgility Online

2. After refreshing data, save the settings and then try to post the order again.