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Release Notes for Webgility Desktop v9.9.3

This article highlights the new features and enhancements introduced in Webgility Desktop v9.9.3. The release expands Shopify functionality by supporting order edits and returns syncing, introduces application improvements such as a modernized Surveys page and direct dashboard access to Customer Success Managers, and ensures compliance with QuickBooks Online by upgrading to the latest Accounting API version. These updates are designed to improve efficiency, enhance usability, and maintain uninterrupted integration with Shopify and QuickBooks Online.

We are pleased to announce the launch of WD v 9.9.3

What's New in This Release?

Shopify Feature Enhancements

  • Shopify Order Edits Now Syncing
    • Order edits made before fulfillment—like item, quantity, or shipping/discount changes—now sync via the existing Order Updates feature. Edits post to accounting with related payments or refunds.  Learn More
  • Shopify Returns Now Syncing (Graph QL)
    • Returns initiated in Shopify now sync to Webgility Desktop, even before refunds are issued. You can now post or undo returns, and refund details update automatically. Available for accounts with refund setup;  Learn More

Application Improvements

  • Modernized Surveys Page with WebView2 -
    • Replaced the legacy WebBrowser control with Microsoft WebView2 on the Surveys page to improve compatibility, rendering speed, and security.
  • CSM Link in Dashboard -
    • Introduced a direct link to the assigned Customer Success Manager within the Webgility Desktop Dashboard for easier access to personalized support.

QBO Compliances

  • Upgraded Webgility Desktop’s QuickBooks Online integration to Accounting API minor version v75, in compliance with Intuit's deprecation of earlier versions (v1–v74), effective August 1, 2025. This ensures uninterrupted service and continued compatibility with QBO.