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How to Re-download Amazon Settlement Reports in Webgility Desktop

This article guides Webgility Desktop users through the process of re-downloading Amazon

Overview:

A settlement report may need to be re-downloaded when the original report was incomplete, transactions were missing, the marketplace updated the settlement data, or you are experiencing issues posting the settlement report to QuickBooks. Re-downloading the report allows Webgility to retrieve the latest available settlement information for processing and posting.

Steps to follow:

  1. In Webgility Desktop, navigate to Orders, then go to Amazon, and click Settlement Report.Click Get Report.

  2. If the user needs to re-download an Existing Report, go under Status column for the affected report and click on the Remove Settlement Icon and select Re-downlaod.
     
For detailed steps on how to download and post a settlement report to QuickBooks, please refer to the Download and Post Amazon Settlement Reports with Webgility Desktop and follow the instructions provided.

Feel free to reach out to us at support@webgility.com