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Fixing the "Field Has an Invalid Value" Error When Posting Orders

This article helps Webgility Desktop users troubleshoot the “Field has an invalid value” error that may occur when posting orders from Webgility Desktop into QuickBooks Desktop. It explains common causes such as data mismatches or formatting issues in fields like Lot Number and provides step-by-step guidance to identify and resolve the error efficiently.

Step-by-Step Resolution

1. Verify the Error Context

  • Check for the exact error message and the field name mentioned (e.g., Lot Number, Product Code).

  • Check under error logs, if available.

2. Perform a Data Entry Check product in QuickBooks

  • Double-check for:

    • Trailing or leading spaces

    • Special or unsupported characters

  • Focus on fields like:

    • Lot Number

    • Product Code

    • Unit of Measure

    • Date fields

3. Refresh Software and Data - How to Download the Latest Accounting Data from Scratch - Webgility Desktop


4. Re-Attempt the Order Posting

  • Now you can try posting the order again

  • If the error persists, contact Webgility Support