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Orders Not Posting to QuickBooks: "Index Was Out of Range. Must be Non-Negative and Less Than the Size of the Collection Parameter Name Index" Error

Learn how to troubleshoot and fix this common QuickBooks integration issue. Follow simple steps to resolve the error and get your orders posting correctly.

Error:

"Index Was Out of Range. Must be Non-Negative and Less Than the Size of the Collection Parameter Name Index" Error

 
 

Cause of the issue:

This issue typically arises while posting orders into Quickbooks. This error indicated that the latest accounting data from Quickbooks has not been updated into Webgility Desktop

Steps to fix:

  • First refresh the latest accounting data from scratch into Webgility Desktop. Follow the steps mentioned the help article. click here
  • Once done then try to post the order again.

If the problem persists, contact Webgility Support for further assistance.

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