Skip to main content
All CollectionsWebgility DesktopAdvice & troubleshooting
Order rejected because available quantity is not enough to fulfill this order.
Order rejected because available quantity is not enough to fulfill this order.
Webgility Help Center avatar
Written by Webgility Help Center
Updated over a week ago


We get this error because the user might have enabled the setting “Don’t allow negative quantities” or “Block the transaction” under “When a transaction would cause inventory to go negative” in advanced inventory settings in QuickBooks which restricts users from posting the transactions with a negative inventory.


1). Go to Integrations > Accounting POS/ERP > Posting Settings > Products in Webgility, and then check whether the advanced inventory is enabled or not.

2). In QuickBooks Desktop, users need to log in as an admin in single-user mode.

3). Go to Edit > Preferences > Items & Inventory > Company Preferences and uncheck the option Warn if not enough inventory to sell (across all sites).

4) Click on Advanced Inventory Settings to open the advanced inventory settings.

5). Uncheck the Block transaction option in the advanced inventory settings and click OK.

6). Click OK on the Advanced Inventory screen to save the changes.

7). Go to the Webgility app, open the Integrations menu, and hit Get Latest Data & Settings.

8). Click on Download Data for QuickBooks data & settings.

9) Following the download of QuickBooks data, repost the order to QuickBooks. This action should result in the successful posting of the order, even with a negative quantity.

Reach out to the Support by initiating a chat if the issue persists.

Did this answer your question?