Overview:
Webgility Desktop is a powerful software solution designed to streamline your e-commerce business operations. However, like any software, you may encounter installation issues that can hinder your ability to get started.
This article guides how to address common Webgility Desktop installation problems.
1). Contact Your Hosting Provider (For QuickBooks Desktop Users)
If your QuickBooks company file is hosted with a provider such as RightNetworks (Rightworks) or Summiting Hosting, you will need to contact them to install Webgility Desktop in your hosted environment. They may have specific procedures or requirements for software installations in their environment. Be sure to reach out to them for guidance and assistance in setting up Webgility Desktop.
2). System Requirements
Before installing Webgility Desktop, it's crucial to ensure that your computer meets the recommended system requirements. Check the operating system and system configuration to make sure they align with the specifications outlined in the Webgility Desktop documentation. Incompatible hardware or software can cause installation issues.
3). User Permissions
Webgility Desktop often requires administrative privileges to install and operate correctly. Ensure that you are logged in with an account that has administrative rights on your device. If necessary, consult with your IT department or system administrator to grant the appropriate permissions.
4). Check .NET Framework
Webgility Desktop relies on the Microsoft .NET Framework. Verify that you have at least .NET Framework 4.5.2 or a higher version installed on your computer. To do this, go to the Control Panel and check your installed programs. Make sure that all relevant .NET Framework features are enabled.
5). Disable Antivirus Software
Sometimes, security software, such as antivirus or anti-malware applications, can interfere with the installation process. Temporarily disable your antivirus software and try the installation again. Remember to re-enable it once the installation is complete.