Webgility Online allows downloads of orders within 90 days before the current date. To access older orders, purchase the add-on for historical data, surpassing the 90-day limit. For instance, you can retrieve orders from the previous year using this add-on.
Note: The Historical Addon easily retrieves past orders from all connected Sales Channels in Webgility Online. Some sales channels, like eBay, have retrieval limitations.
Purchasing Historical Data Add-on:
1). Please visit Webgility.com. Go to Customer Login > My Account and enter your login details.
Downloading Old Orders with Historical Data Add-on
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Navigate to Connections.
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Click Preferences for the sales channels for which you want to download the historical orders.
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Select the desired historical date.
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Click Save.
Download the orders:
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Go to Sales > Orders.
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In the New Orders tab, click the refresh button.
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Wait for a few minutes.
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The historical orders will start appearing in Webgility Online.