Mapping and Remapping Products in Webgility Online
When you need to link an online store product to an item in your accounting system and all the products do not match, you will need to map the products in Webgility Online.
1). Navigate to Products> Product Catalog.
In the upper right corner of the Product Catalog view, you can set or verify the product-matching settings. To go to Product settings, click the gear icon.
You will be directed to the Product settings, from there you can check the product matching criteria set between the online store and accounting items according to which items are identified by the Webgility application.
2). Referring back to the Product Catalog, it displays all products, including QuickBooks and Online Store items.
Simply use the drop-down to select "Online Store Products," which includes items from platforms like Amazon, Bigcommerce, eBay, Shopify, and Woocommerce.
3). After you have sorted the list of all products based on the online store, select All Status tab to filter the list of products as per Missing Items
4). This contains the list of all the online store products that are not currently matching with any product in your accounting system. The items that are highlighted with the Red check mark ‘Not in QuickBooks’ means the online store item’s SKU# or Product Name doesn’t match with the QuickBooks SKU# or Item Name as per the matching criteria.
5). Select a product or multiple products from the list, use the Map option from the top, or select the Map option from the drop-down menu in the action column, to start mapping your products.
6). In the pop-up window that appears, select the appropriate product from the drop-down. This will show the list of all products from your accounting system.
You can begin typing the item name and it should appear in the drop-down to be selected.
Once you have selected the mappings, click Map Product to save the mappings.
How to View Your Existing Mappings and Re-map Products
1). Go to Products> Product Catalog> All Products> Mapped, to review your current mappings and if needed unmap them.
2). If you want to unmap any products, select the item and click UNMAP.
3). A pop-up window will open and you can select the items you want to unmap.
4). The unmapped product will move to the Missing Tab. From here you can
The SKUs shall show up back in the list of missing items after which you can map it again.