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Post to NetSuite Failed: Inventory Items Must Have a Positive Amount

This article helps Webgility Desktop users identify and resolve errors when posting orders from Webgility Desktop to NetSuite. It explains common causes such as outdated Webgility versions or missing/duplicate SKUs and provides step-by-step guidance to ensure smooth order posting and proper SKU configuration.

You may receive the error when using NetSuite as an accounting platform and trying to post an order from Webgility Desktop to NetSuite.

Resolution:

1). First, you need to check the Webgility Desktop version, if it is not on the latest version then first you need to update to the latest version. Please refer to the following link on upgrading Webgility Desktop to the latest version. Follow the steps in this helpful article on: How to Update Your Webgility Desktop Software

2). Second, all the line items inside the order should have a unique SKU including discount, and it should resolve the issue.