How to delete error logs and shipping logs

In this article, we will learn about deleting the old error logs and shipping logs from Local Drive

David Pond avatar
Written by David Pond
Updated over a week ago

Any operating system's log files serve as time-stamped records of system events.

They are typically used to track various successes or failures of various processes on the system and to troubleshoot issues with the system. Removing outdated logs can save a significant amount of drive space.

To create logs, the logger must be enabled, and to stop making logs, they have to be disabled.

Follow the steps below to manage the log files:

Open the following path.


Use the Open with Notepad option to enable the logger in the "apiConfig.xml" file.

Once opened, enable the logger by typing “True” in the above-highlighted section of the code. (e.g., <Logger>True</Logger>) and setting the value to “False” will disable all the log creation. Save the changes and re-launch Webgility.

Once the apiConfig.xml file is saved as <Logger>True</Logger> it will start creating the logs for any errors.

(Note: For shipping errors, there is a separate folder called ShippingLog,” and its occurrence is subject to the connection of any shipping processors in Webgility.)

To delete “error logs," follow the steps below:

Access C:\Webgility\UnifyEnterprise\Errorlog, and delete all the error logs available in the folder.

To delete “shipping logs," follow the steps below:

Access C:\Webgility\UnifyEnterprise\ShippingLog and delete all the shipping logs available in the folder.

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